Terms of Service

1. Acceptance of Terms & Eligibility

By creating an account, checking the acceptance box at sign-up, or otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines, each of which is incorporated by reference. If you do not agree, you may not use the Platform.

• Age: You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Platform. The Platform is not directed to children, and we do not knowingly permit anyone under 18 to register.
• Capacity: You represent that you have the legal capacity to enter into these Terms and that you are not barred from using the Platform under the laws of any applicable jurisdiction.
• Authority: If you use the Platform on behalf of a company or other organization (for example, as a hirer or vendor), you represent that you are authorized to bind that organization, and "you" refers to both you and that organization.
• Electronic acceptance: You agree that your electronic acceptance constitutes your signature and that we may deliver these Terms, agreements, notices, and disclosures to you electronically.

2. Platform Role & Marketplace Status

3. Accounts & Security

• Accurate information: You agree to provide accurate, current, and complete information when you register and to keep it up to date.
• One account: You may not maintain more than one account, create an account using false information, or create an account on behalf of someone else without authorization.
• Credentials: You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly at operations@jogeave.com of any unauthorized access or suspected breach.
• Verification: We may, but are not obligated to, verify any information you provide. Certain features require identity, professional, or payment verification performed by us or our providers.
• Inactivity on the web: In the web app, you are signed out after 30 minutes without activity in any open Jogeave tab, with a warning in the last 5 minutes. The mobile app does not sign you out for inactivity.

Profile Verification & Badges

• How it works: You can verify a Spotify artist page, an Apple Music artist page, or an IMDb name page by placing a code we give you in that page's public bio. We check the public page for the code, and on success we show a Verified badge on your profile and link that identity to your account. The code expires after 24 hours. How we handle the data involved is described in our Privacy Policy.
• What you represent: By verifying a page, you represent that you are the artist or person that page belongs to, or that you are authorized by them (for example as their manager or label) both to verify it and to present your Jogeave account as theirs. If you act for someone else, you remain responsible under these Terms for the account.
• One account per identity: Each IMDb, TMDB, Spotify, Apple Music, Deezer, or MusicBrainz identity can be linked to only one Jogeave account.
• Losing a badge: Changing your display name or username, or unlinking the page, removes the badge automatically. We may also remove a verification or badge, or move a linked identity to another account, if we have reason to believe it is inaccurate — for example because of impersonation or a stronger claim to that identity from someone else. If you believe someone else has verified an identity that belongs to you, contact operations@jogeave.com and a person will review it.
• Automatic credits: When you verify an IMDb page, we add you as a credited collaborator on the film and TV titles on Jogeave that public film and TV records list under that person, and we tell you by email and in your notifications in the web app. You can remove any of these credits with "Remove my credit". A removed credit can be added again if you verify again or later ask to join that title.

4. Worker Classification

Workers on the Jogeave platform are classified as independent contractors, not as employees of Jogeave or of any hirer using the platform. Workers' earnings may be reported to tax authorities on the information returns the law requires (for example a Form 1099 in the United States or a T4A slip in Canada). Workers in other jurisdictions are similarly engaged as independent contractors under the applicable local classification.

• Autonomy: Workers set their own rates, choose which projects to accept or decline, and control their own work methods and schedules.
• Independent Business: Workers are customarily engaged in an independently established trade, occupation, or business of the same nature as the work performed.
• Work Authorization: Workers must maintain valid work authorization (visas, permits, or equivalent documentation) for the location of each project they accept.

By using the Platform as a worker, you acknowledge and agree that you are an independent contractor and not an employee, agent, partner, or joint venturer of Jogeave; that you are not entitled to employee benefits, minimum wage, overtime, or workers' compensation from Jogeave; and that you are responsible for your own taxes, expenses, tools, and insurance. Jogeave and any hirer are not joint employers of you. Any dispute between you and Jogeave concerning your classification or this acknowledgment is subject to Section 26 (Disputes With Jogeave), to the fullest extent permitted by applicable law.

5. Payments & Escrow

Jogeave never holds user funds directly. All monetary transactions are processed through Stripe Connect. Stripe holds funds in escrow on Jogeave's behalf. Your use of payment features is also subject to the Stripe Connected Account Agreement and Stripe's terms.

Jogeave is a technology platform — not a bank, money transmitter, money services business, payment processor, or licensed escrow agent. We do not take possession or control of user funds. Any reference to "escrow" describes the conditional holding of funds by our payment provider as a function that is necessary and integral to the booking services you request; it does not make Jogeave a fiduciary, trustee, or escrow agent. All custody, holding, and movement of funds is performed by Stripe and its banking partners under their own licenses and agreements.

• Currency: Bookings are priced, charged, refunded and released in Canadian dollars (CAD), and every amount in this section is in CAD. Jogeave does not convert a booking amount into any other currency. If your card or your payout bank account uses another currency, the conversion is made by your card issuer or by Stripe, at their rate and subject to any fee they charge, and is not set by Jogeave. A refund is returned in CAD to the card that paid, so if your card issuer converts it, the amount you receive in your own currency can differ from what you were charged, because exchange rates move.
• Hirer Platform Fee: The hirer pays a platform fee on each booking's labor amount (the amount agreed for that booking), charged together with the labor funds. It is calculated in bands, each band charged at its own rate, and the bands apply to each booking separately, not to the total of a project with several bookings: 10% of the first $10,000; 8% of the amount from $10,000 to $25,000; 6% from $25,000 to $50,000; 5% from $50,000 to $250,000; 3% from $250,000 to $1,000,000; and 1.5% from $1,000,000 to $10,000,000 — capped at $100,000 per booking. For example, the fee on a $20,000 booking is $1,800. The fee is shown as an amount before the hirer pays.
• Worker Fee: Jogeave keeps 5% of every amount released to the worker, rounded down to the cent; the most Jogeave keeps on one booking is $50,000. Nothing is kept on money refunded to the hirer. For example, on a $20,000 booking that runs to completion, Jogeave keeps $750 of the $15,000 released on arrival and $250 of the $5,000 released on completion — $1,000 in total, 5% of the labor amount — so the worker receives $19,000. This is separate from the hirer's platform fee.
• Released: An amount is "released" when it leaves escrow for the worker. Jogeave transfers it, less the worker fee, to the worker's Stripe connected account, and Stripe then pays it out to the worker's bank on Stripe's payout schedule.
• Fee Changes: We will give at least 14 days' notice of any fee change under Section 31. A fee change applies only to bookings funded after it takes effect.
• Jogeave Balance: Funds you add to your Jogeave balance are held in Jogeave's account with Stripe and recorded as your balance, which you can use to send tips. Withdrawing an unused balance is not yet available, so adding real money to a balance will not open until withdrawals do.
• Connected Accounts: Users are responsible for setting up and verifying their Stripe Connect accounts to receive payouts. By creating or using a Stripe connected account through Jogeave, you authorize Jogeave to open it for you, give you Stripe's setup links, see its status, verification requirements, and payout details, pay money owed to you into it (such as released booking funds and tips), deactivate it when you delete your Jogeave account, and share the account's data with Stripe. Jogeave uses that data to set up the account, show you its status, pay you, keep payment records, prevent fraud, and meet legal and tax-reporting duties.
• Taxes: Prices and fees do not include taxes unless stated. You are responsible for any taxes, duties, or levies arising from your transactions other than taxes on Jogeave's net income.
• Chargebacks & Reversals: If a hirer disputes a booking payment with their card issuer, we hold whatever is still held for that booking. After the card dispute closes, a person on our team decides how those funds are released or refunded. We do not take back money already released to the worker.

6. Auditions & Self-Tapes

A hirer reviewing a job application may ask the applicant for a self-tape. The applicant submits a link to a video hosted on YouTube (an unlisted video is fine), and the hirer marks the self-tape as reviewed. Self-tapes are free: Jogeave charges neither the hirer nor the applicant, and no money moves. Jogeave does not offer paid in-person auditions. A self-tape request must follow our Community Guidelines — in particular, hirers may not request nude or suggestive material.

7. Cancellation & No-Show Policies

8. Contracts & Digital Signatures

Contracts are auto-generated upon booking confirmation and must be signed digitally by both parties before work begins.

• Legal Agreement: Clicking the button that accepts the contract ("I Agree to These Terms" for the worker, "Approve & Fund Escrow" for the hirer) constitutes a legally binding digital signature.
• Verification: Each signature records that you agreed, the time, the network address you signed from (when available), and the Jogeave account you were signed in with.
• Contract Contents: Every contract includes agreed rates, dates, logistics arrangements, payment schedule, cancellation terms, and a dispute resolution clause.
• Parties to the Contract: Each booking contract is between the hirer and the worker. Jogeave is not a party to it and provides the contract tooling as a convenience only. If the contract and these Terms conflict, these Terms govern.

9. User-to-User Dispute Resolution

This Section governs disputes between users arising from a booking. Disputes between you and Jogeave are governed by Section 26. The process is as follows:

Jogeave's role in user-to-user disputes is limited to administering the held funds and reviewing the available records. Our decision on the held funds is a contractual remedy under these Terms and is not a legal determination of fault. It does not prevent either party from pursuing a claim against the other in a court with jurisdiction, or through any other process they both agree to.

10. Logistics & Travel

• Availability: Today you can search flight, hotel, and shipping options. Booking and paying for them through the Platform is not yet open (see Section 2).
• Flights, Hotels & Shipping: When booking opens, flights, hotels, and shipping will be booked directly with the underlying airline, accommodation, or carrier through our travel and shipping partners, which we will name here before it opens.
• Fees: Jogeave does not currently charge any fee on logistics. If we add one, it will be shown as an amount before you pay, with notice under Section 31.
• Provider Terms: Travel and logistics bookings are subject to the terms, fare rules, and cancellation policies of the underlying provider. Jogeave is not responsible for delays, cancellations, overbooking, lost or damaged goods, or other acts or omissions of those providers.

11. Events & Ticketing

Ticket sales are not yet open: no one can buy or sell a ticket on Jogeave today. Before they open, we will publish the full ticketing terms in this Section (including ticket limits, transfers, refunds, cancellation by the organizer, every fee as an amount or a percentage, and what information about ticket holders the organizer receives) under Section 31. Until then:

• Organizer Responsibility: The event organizer, not Jogeave, is solely responsible for the event itself — including its occurrence, safety, venue, permits, age restrictions, and any cancellation or rescheduling. Jogeave is not a ticket reseller or event producer.
• Event Crew Hiring: Events may also include crew hiring, which follows the same escrow and booking terms described in Section 5.

12. Tips & Donations

Users may send tips or donations to other users from profile pages and project pages in the web app. Tips run in test mode today (see Section 2).

• Voluntary: All tips and donations are entirely voluntary and non-refundable once processed.
• Processing: Tips are processed through Stripe and delivered directly to the recipient's connected account.
• Fees: Jogeave's fee is 1% of the tip amount, rounded up to the next cent. When you pay by card, an amount to cover card processing is added to what you pay, and the recipient receives everything you paid, including that added amount, minus Jogeave's fee. Paying from your Jogeave balance adds no processing amount.
• No Obligation: Receiving a tip does not create any employment, service, or contractual obligation between the sender and recipient.

13. Marketplace Services

Users may list and offer their own professional services on the Jogeave marketplace, including but not limited to ground transportation, catering, equipment rental, studio spaces, wardrobe, and other production-related services.

• Listing Accuracy: Service providers are responsible for the accuracy of their listings, including descriptions, pricing, availability, and coverage areas.
• Service Quality: Jogeave does not guarantee the quality, safety, or reliability of marketplace services. Users engage service providers at their own discretion.
• Payments: Service providers can list their services today, but buying a service through the Platform is not yet open (see Section 2). When it opens, payments will be processed through Stripe, and any Jogeave fee will be stated here as a percentage before it applies.
• Reviews & Ratings: When purchasing opens, users will be able to review services they received. Reviews must be honest and based on genuine experiences. Jogeave reserves the right to remove reviews that violate these Terms or our Community Guidelines.
• Licensing & Compliance: Service providers are solely responsible for maintaining all required licenses, permits, insurance, and regulatory compliance for the services they offer.
• Removal: Jogeave reserves the right to remove any service listing that violates these Terms, our Community Guidelines, or applicable law.

14. User Content & Intellectual Property

Your Content

"User Content" means anything you post, upload, or submit to the Platform — including profile information, portfolio media, posts, comments, messages, project listings, reviews, and documents. You retain all ownership rights in your User Content.

By submitting User Content, you grant Jogeave a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and display), publish, publicly display, and distribute that User Content solely for the purposes of operating, providing, securing, and improving the Platform and promoting features in which your content already appears. This license ends when you delete the User Content or your account, except (a) for content others have shared or reposted, (b) where retention is required by law or for backup, dispute, fraud-prevention, or escrow-resolution purposes, and (c) for de-identified or aggregated data that no longer identifies you.

Your Representations

• You own or have all rights, licenses, and permissions necessary to submit your User Content and to grant the license above.
• Your User Content does not infringe or violate the intellectual property, privacy, publicity, or other rights of any person, and does not violate any law or these Terms.
• Where your User Content includes other identifiable people, you have obtained any consents or releases required to post it.

Jogeave's Intellectual Property

The Platform, including its software, design, text, graphics, logos, and the "Jogeave" name and marks, is owned by Jogeave or its licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose, subject to these Terms. You may not copy, modify, reverse-engineer, scrape, frame, resell, or create derivative works from the Platform except as expressly permitted.

Feedback

If you send us suggestions or feedback, you grant Jogeave a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you.

15. Copyright Complaints & Takedown

Jogeave respects intellectual property rights and responds to claims of infringement. If you believe content on the Platform infringes your copyright, send a written notice to our designated agent at legal@jogeave.com including: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) the location (URL) of the allegedly infringing material; (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized; and (6) a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act on their behalf.

• United States (DMCA): We handle notices consistent with the Digital Millennium Copyright Act's notice-and-takedown process and may remove or disable access to allegedly infringing material. A user whose content is removed may submit a counter-notification.
• Canada (Notice-and-Notice): Consistent with Canada's Copyright Act notice-and-notice regime, we will forward complete notices of claimed infringement to the relevant user.
• Repeat infringers: We will, in appropriate circumstances, terminate the accounts of users who are repeat infringers.

16. Content, Moderation & Safety

• Automated Image & Video Checks: Photos and videos in Commons posts and in messages are normally checked by our own explicit-content classifier, which runs on our servers. Images you upload for your profile, projects, services, and events are also checked before they are published: explicit profile photos, headers, service banners, and event covers are not published, and a project with explicit art is left out of your profile's project list for members who have not turned on adult content. There is not yet a way to mark an upload as adult, so do not upload explicit material to your profile, portfolio, projects, services, or events.
• Automated Text Checks: The text of Commons posts, comments, and messages is normally checked by OpenAI's moderation service for hate, harassment, and similar harms. A flagged post or comment is taken down automatically shortly after it is posted — it disappears for everyone, including its author, and we do not currently notify the author. A flagged message is not sent.
• Explicit Media: Explicit media is not allowed in Commons posts (see our Community Guidelines). Until we review it, the web app blurs explicit media in Commons posts behind a warning that a viewer can choose to dismiss, and we may then remove it; the mobile app does not yet blur it. Media in messages is normally checked and the result recorded, but it is not blurred or blocked.
• User Reports: Any member may report a Commons post in the web app. A person on our team reads reports; there is no fixed response time. A post reported by several different members is taken down automatically.
• Account Action: Jogeave reserves the right to suspend or terminate accounts that violate content policies or applicable law.
• No Obligation to Monitor: We have the right, but not the obligation, to monitor or moderate User Content, and we are not responsible for User Content posted by others. Our Community Guidelines describe expected conduct in detail and are incorporated into these Terms.

Adult Content

Jogeave serves the production industry, which includes lawful adult content. If you post or distribute sexually explicit material through the Platform, you represent and warrant that:

• every performer depicted was at least 18 years old at the time of production, and you can produce age-verification and identity records for each performer as required by United States law (including 18 U.S.C. §§ 2257–2257A and 28 C.F.R. Part 75) and any equivalent law that applies to you;
• you have obtained the consent of every depicted performer to the recording and distribution of the content;
• you are solely responsible as the "producer" for maintaining those records, and you will provide them to Jogeave or to authorities on lawful request.

Portfolio and project items marked as adult are hidden unless you have opted in under Settings → Content Preferences in the web app and confirmed you are 18 or older. Explicit media in Commons posts is blurred in the web app behind a warning that a viewer can dismiss. Where required by law (such as U.S. state age-verification statutes upheld in Free Speech Coalition v. Paxton), we may require additional age verification. Jogeave may refuse, remove, or restrict adult content at its discretion and disclaims liability for users' failure to meet their own legal obligations.

Child Safety

Jogeave has zero tolerance for child sexual abuse material (CSAM) and any sexualization of minors. We act on user reports and on anything else we become aware of, and a person on our team reviews each report. When we obtain knowledge of apparent CSAM, we will remove it, preserve the relevant data, permanently ban the responsible account, and report it to the National Center for Missing & Exploited Children (NCMEC) and/or applicable authorities as required by law (including 18 U.S.C. § 2258A). We will cooperate with law-enforcement investigations.

EU Users — Digital Services Act

If you are in the European Union, you may notify us of content you believe is illegal through the in-product report tools or by emailing legal@jogeave.com, which serves as our point of contact for notice-and-action requests. When we remove or restrict your content, we will provide a statement of reasons where required, and you may appeal moderation decisions as described in our Community Guidelines.

17. Prohibited Conduct

You agree that you will not:

• Use the Platform for any unlawful, fraudulent, or deceptive purpose, or in violation of any applicable law or third-party rights.
• Circumvent escrow, fees, or payment protections — including soliciting or arranging off-platform payment for a booking initiated on the Platform.
• Post false, misleading, or fraudulent listings, credentials, reviews, or identities, or impersonate any person or entity.
• Harass, threaten, defame, or harm other users, or post content prohibited by our Community Guidelines.
• Upload viruses or malicious code, or attempt to gain unauthorized access to the Platform, other accounts, or our systems.
• Scrape, harvest, or collect data from the Platform by automated means, or use the Platform to build a competing product.
• Interfere with, disrupt, or place an unreasonable load on the Platform or its infrastructure.
• Use the Platform if you are subject to sanctions or located in an embargoed jurisdiction (see Section 18).

18. Export, Sanctions & Compliance

You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive U.S. or Canadian government embargo or that has been designated as a "terrorist-supporting" country, and that you are not on any U.S. Government, Canadian Government, or other applicable list of prohibited or restricted parties. You agree to comply with all applicable export-control and economic-sanctions laws.

19. User Responsibilities

Work Authorization

Workers must maintain valid work authorization (visas, permits, or equivalent) for the location of each project. Determining compliance with local labor and immigration laws is the sole responsibility of the worker and hirer. Jogeave disclaims liability for entry denials or work permit violations. Any immigration, visa, or eligibility information surfaced by the Platform is provided for general informational purposes only, may be incomplete or out of date, and is not legal advice.

Tax Compliance

• Canadian Workers: The Canada Revenue Agency requires a T4A slip for a worker paid $500 CAD or more for services in a calendar year, and providing your Social Insurance Number (SIN) for that slip is required under section 237 of the Income Tax Act. Jogeave does not collect SINs today. Before any worker can reach that threshold, we will tell you how we will collect and protect your SIN, and update our Privacy Policy, under Section 31.
• US Workers: Payouts are made to a Stripe connected account, and Stripe collects the tax details it requires during onboarding. Where US law requires an information return (such as a Form 1099) for your earnings, it will be issued by Jogeave or by Stripe on Jogeave's behalf. Jogeave does not collect a W-9 or Social Security Number today.
• International Workers: Responsible for reporting income in their local jurisdiction in accordance with applicable tax laws.

Equipment & Customs

Equipment and customs compliance, including accurate declarations and import duties, is the sole responsibility of the user (hirer or worker). Jogeave is not a licensed customs broker.

Device Security

If we add features that rely on a registered device, we will add your device-security obligations here first (including how quickly to report a lost or compromised device) under Section 31.

General

• Users must maintain accurate and up-to-date profile information.
• Hirers must have a valid payment method to fund a booking.

20. In-Person Work, Events & Assumption of Risk

21. Disclaimers & Warranties

• Workers' Compensation: Securing workers' compensation insurance, where required by law, is the hirer's legal responsibility. Jogeave does not provide workers' compensation coverage.
• Marketplace Facilitator: Jogeave is not liable for the quality, safety, or legality of services provided by workers, nor for the ability of hirers to pay. Jogeave is not a party to the service agreement between users.
• Local Law: Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by law.

22. Limitation of Liability

These limitations do not exclude or limit liability that cannot be excluded or limited under applicable law (for example, liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence). Where local consumer law gives you rights that cannot be waived, nothing in these Terms limits those rights, and the limitations above apply only to the extent permitted.

23. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Jogeave and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) brought by a third party and arising out of: (a) your User Content; (b) your breach of these Terms or your violation of any law or third-party right; (c) any engagement, contract, dispute, or transaction between you and another user; or (d) your work authorization, tax, customs, licensing, or insurance obligations — except to the extent the claim results from Jogeave's own breach of these Terms, negligence, or willful misconduct. This obligation applies equally to hirers and workers. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with us.

24. Insurance

Each user is responsible for obtaining and maintaining any insurance appropriate to their activities on and off the Platform, including general liability, equipment, and (for hirers) workers' compensation where required by law. Jogeave does not provide insurance coverage of any kind to users.

25. Release Between Users

Because Jogeave is a marketplace and not a party to engagements between users, if you have a dispute with one or more users, you release Jogeave (and its directors, officers, employees, and agents) from any and all claims, demands, and damages of every kind arising out of or connected with such disputes, to the fullest extent permitted by law. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

26. Disputes With Jogeave

This Section applies to disputes between you and Jogeave. Please read it carefully — it affects how claims are resolved.

• Informal resolution first: Before starting any formal proceeding, you agree to contact us at legal@jogeave.com and try to resolve the dispute informally for at least 30 days from the day your email reaches us. We agree to do the same before starting a proceeding against you.
• Courts: A dispute that is not resolved informally will be decided by the courts of the Province of Alberta, Canada. There is no mandatory arbitration.
• Small claims: Either party may bring an individual claim in a small-claims court that has jurisdiction over it.
• Consumers: If you use the Platform for personal, family, or household purposes and the law where you live lets you bring a claim in your local courts or under your local consumer-protection law, nothing in these Terms takes that right away.
• Class actions: To the extent the law allows, disputes will be resolved only on an individual basis, and you and Jogeave each waive any right to bring or take part in a class, collective, or representative action. This waiver does not apply where the law where you live prohibits it — for example, the consumer-protection laws of Quebec and Ontario.

27. Governing Law

28. Mobile Application & App Stores

If you download the Jogeave mobile application from the Apple App Store or Google Play, the following additional terms apply.

• License scope: We grant you a limited, non-transferable license to use the app on any Apple- or Android-branded device that you own or control, as permitted by the applicable store's usage rules.
• Agreement is with Jogeave: These Terms are between you and Jogeave only, not with Apple or Google. Jogeave, not the app store, is solely responsible for the app and its content.
• Maintenance & support: Jogeave is solely responsible for any maintenance and support for the app. Apple and Google have no obligation to provide maintenance or support.
• Warranty & claims: To the maximum extent permitted by law, the app stores have no warranty obligation, and any claims, product-liability claims, third-party intellectual-property claims, or claims that the app fails to conform to legal requirements are Jogeave's responsibility, not the app store's, as between the app store and Jogeave.
• Apple as third-party beneficiary: You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to your use of the iOS app, and that Apple has the right to enforce these Terms against you as a third-party beneficiary. Google is similarly a beneficiary with respect to the Android app where the Google Play terms so require.
• Compliance: You represent that you comply with the sanctions and export representations in Section 18 and with the applicable app store's terms of service.

29. Third-Party Services & Links

The Platform integrates and links to third-party services (such as Stripe, airlines, hotels, shipping providers, and verification sources). Your use of those services is governed by their own terms and privacy policies. Jogeave does not control and is not responsible for third-party services, content, or websites, and integration or linking does not imply endorsement.

The Platform uses YouTube API Services to show YouTube videos. By using the Platform, you agree to be bound by the YouTube Terms of Service.

The Platform includes Google Maps features and content. Your use of them is subject to the then-current Google Maps End User Additional Terms of Service and the Google Privacy Policy.

30. Account Termination

• Users may delete their accounts at any time under Settings → Security & Privacy in the web app or Settings → Delete account in the mobile app, or by emailing legal@jogeave.com. Your account is removed from search immediately. Deletion starts 30 days after you confirm the request in the web or mobile app (or after we confirm a request you emailed), or within 24 hours after every booking escrow and payout on your account has settled, whichever is later. Signing in to the web app, or opening the mobile app while it is still signed in, before deletion starts cancels it — except for a suspended account, which cannot sign in, so its deletion goes ahead. We email you when deletion is complete.
• Jogeave reserves the right to suspend or terminate accounts for violations of these Terms, our Community Guidelines, or applicable law.
• All pending escrow transactions must be fully resolved (completed or refunded) before an account can be permanently deleted.
• Provisions that by their nature should survive termination will survive, including Sections 4, 5 (Chargebacks & Reversals), 9, 14, 15, 20, 21, 22, 23, 25, 26, 27, and 31.

31. Changes & General Terms

• Changes to the Platform: We may modify, suspend, or discontinue any part of the Platform at any time. We are not liable to you or any third party for doing so.
• Changes to these Terms: We may update these Terms from time to time. Whenever we change them, we revise the "Last Updated" date. We will also tell you about a material change (any change to a fee, a refund, a time limit, or Sections 5, 7, 9, or 22 through 27) by email at least 14 days before it takes effect, unless the law requires it to take effect sooner or it fixes a safety or security problem. If you do not agree, you may ask to delete your account before the change takes effect. If you have a booking still open, email legal@jogeave.com before the change takes effect, and the change will not apply to that booking. Otherwise, continuing to use the Platform after the change takes effect constitutes acceptance. A change does not apply to a dispute that arose before it took effect.
• Entire agreement: These Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and Jogeave regarding the Platform.
• Severability: If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be enforced to the maximum extent permitted.
• No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, or to a company incorporated to operate the Platform.
• Force majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, outages, strikes, or government action.
• Notices: We may provide notices to you by email or through the Platform; you may contact us at the addresses below.

32. Communications and Email

By creating an account, you consent to receive transactional email from Jogeave at the address associated with your account. These emails are limited to the categories below and are necessary to operate the platform:

• Authentication: email verification codes and password resets.
• Bookings and hiring: booking confirmations, contracts ready to sign and fully signed, self-tape requests and submissions, release of the arrival payment, job completion, and scanner-delegate assignments.
• Payments: payouts, refunds, funds added to your balance, and tips sent and received.
• Card disputes: when a card payment on your booking is disputed with the card issuer, and the outcome.
• Verification: credits added to your profile after you verify an identity.
• Your account: confirmation that your account has been deleted.
• Community moderation: replies from our team to your appeals.
• Legal and security: notices of changes to these Terms or the Privacy Policy, and notices about the security of your account.

Jogeave does not send marketing or promotional email. Transactional email is required to operate the platform and cannot be disabled independently of account closure. You may close your account at any time under Section 30; once deletion runs, we stop emailing you, apart from the confirmation that it is complete.

Jogeave does not send SMS messages. If an address bounces, or its owner marks our email as spam, delivery to it may stop automatically. For email-related questions, contact operations@jogeave.com.

Where any message we send qualifies as a commercial electronic message, we comply with Canada's Anti-Spam Legislation (CASL), the U.S. CAN-SPAM Act, and other applicable laws — including obtaining consent where required, clearly identifying ourselves, providing our contact and mailing information, and offering a working unsubscribe mechanism that we honor within 10 business days. Our registered mailing address will be published here upon completion of Jogeave's incorporation; until then you may reach us at the email addresses above.